Legal Documents

Web browsing and download speed regulations, SMS and call restrictions applied to plans and packages marked as “unlimited”.

Defines what type of user data we gather when they access or use OXIO’s Services, how we use and protect it, who we share it with, and what controls and rights end users have regarding their personal data.

The terms of use regulating OXIO MOBILE, S.A. DE C.V operated websites, captive portal and apps.

Line states on the OXIO system and their implications on service.

Título de Concesión Única para Uso Comercial que otorga el Instituto Federal de Telecomunicaciones para prestar Servicios Públicos de Telecomunicaciones y Radiodifusión (pdf)

Authorization to establish and operate or exploit a Telecommunication’s Service Retailer granted by Mexico’s Instituto Federal de Telecomunicaciones (pdf)

Registro de Contrato de Adhesión para la prestación del Servicio de llamadas ante PROFECO (pdf)

Commercial Practices Code (pdf)

Security and Justice (pdf)