Legal Documents

Web browsing and download speed regulations, SMS and call restrictions applied to plans and packages marked as “unlimited”.

Defines what type of user data we gather when they access or use OXIO’s Services, how we use and protect it, who we share it with, and what controls and rights end users have regarding their personal data.

The terms of use regulating OXIO MOBILE, S.A. DE C.V operated websites, captive portal and apps.

Line states on the OXIO system and their implications on service.

Single Concession Title for Commercial Use, granted by the Federal Institute of Telecommunications, for the provision of Public Telecommunications and Broadcasting Services (pdf)

Authorization to establish and operate or exploit a Telecommunication’s Service Retailer granted by Mexico’s Instituto Federal de Telecomunicaciones (pdf)

Registration of Standard-Form Contract for the Provision of Call Services with PROFECO (pdf)

Commercial Practices Code (pdf)

Security and Justice (pdf)

Point-of-Contact Solution